Good to know

BEST PRICE GUARANTEED
5% discount for direct bookings

Good to know

Everything you need to know

The most important information for your vacation in the Hotel CESTA GRAND.

Arrival and Departure

Your room will be ready for your arrival as of 3:00 pm. We ask that you vacate your room by 11:00 am on the day of your departure. If bookings allow, your room can remain available to you after checkout time until 5:00 pm for a surcharge of 35 EUR per room.

Children’s Prices

Valid per child and day when sharing parents room with 2 adults
0–3 years > Stay free
4–11 years > 46 EUR incl. half-board
12–14 years > 61 EUR incl. half-board

Family Special

When two adults book a 7-night stay, up to 2 children ages 12 or younger may stay in a Classic double room for free together with their parents - not valid from 22.12.2020 until 09.01.2021
Single adult with child. With a 7-night booking, up to 2 children ages 12 or younger stay in a Classic double room for free - not valid from 22.12.2020 until 09.01.2021

Dress Code

Smart casual. Evening wear is the best choice for particularly festive occasions like Christmas or New Year’s Eve. For excursions and hiking, we recommend practical and comfortable attire that is suitable for the weather conditions, as well as sturdy footwear.

Discounts

5% for direct bookings made via our website

Surcharges

Pets (Dog/Cat) Per day, without food, 15 EUR
One underground parking space, per day
- until 2^nd of November 2020: 14 EUR
- from 4^th of December 2020: 15 EUR
You may park in the parking spaces in front of the hotel free of charge
Tourist tax per person aged 15 years or older, per day, 2,20 EU
- 01.04.2020 – 30.06.2020
- 01.10.2020 – 30.11.2020
Tourist tax per person aged 15 years or older, per day, 2,70 EUR
- 01.01.2020 – 31.03.2020
- 01.07.2020 – 30.09.2020
Tourist tax per person aged 15 years or older, per day, 3,00EUR
- from 04.12.2020
New Year’s Eve:
- Adults and children ages 15 years and older, 169 EUR by half-board
- Children, ages 6 and 11 years, 40 EUR by half-board
- Children, ages 12 and 14 years, 55 EUR by half-board

Cancellations

Depending on your booking period, you may cancel your room reservation free of charge until 3, 7 or 14 days before your scheduled day of arrival (except for Christmas and New Year’s Eve). A cancellation fee of up to 100% of the confirmed price will be charged for short-notice cancellations; this also applies to early departures. All cancellations must be communicated in writing. If the room is promptly booked by another guest, then no cancellation fee will be charged.

Exceptions to this are "non-refundable Best Price Bookings". This reservation is not refundable. Cancellations and changes are always charged at 100%.

Separate cancellation conditions for summer 2020:
Bookings with a stay from May 29th, 2020 - November 2nd, 2020 can be canceled free of charge until 12:00 on the day of arrival!

Dynamics & Leisure

Be active and experience the Gastein Valley

Sustainable on the road

E-mobility in the Gastein

Webcam

Awaken your holiday feelings

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